•Lean is completely about CULTURE, or the “Thinking Way”.
•Lean is not a part of what we do, it is in everything that we do, it is our way of thinking.
•It is an embedded culture of understanding the customer’s needs, continually striving to reduce waste and optimising the performance of process, people and infrastructure.
•At all levels there is a strong desire to be better.
•A culture of Lean is visibly prioritised and practised from the top to the bottom of the workforce.
•The key is understanding the customer and delivering his requirements.
|